Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at contact@echampart.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
eChampArt
(SAV ENTERPRISES)
Attn: Returns
RMA #
H.NO.670, BADI USHUFPUR
HAJIPUR
HAJIPUR, 844101
India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
Exchange
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
On Demand Customized Product cannot be exchanged.
For defective or damaged products, please contact us at the customer service number below to arrange an exchange.
Please Note:
Only Manufacturing defects, Damaged during Shipment & Different product delivery will be covered under Return Policy.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
contact@echampart.com